TROUBLESHOOTING CARTRIDGE RECOGNITION


  • Verify that the cartridge that you are installing is compatible with your Printer.
  • Verify that all packaging material has been removed (cartridge clip, sealing tape)
  • Reinsert the cartridge several times in order to ensure a good connection is being made.
  • Clean the contacts on the cartridge using distilled water, and a clean cotton cloth.
  • Replace the cartridge through your Rhinotek representative
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